We have been stung, for the second time this year, with an E-Bay purchase.
The first time was with my first attempt at a ‘new’ pair of boots.
It is really hard to tell from a picture the quality of things, and had I seen the boots in a shop, I wouldn’t have bought them.
But once they arrived, and I had reconciled myself to their lack of any real leather, and generally cheap appearance, I Made Do and wore them.
Until the fell apart about 3 weeks later.
Or so we thought.
Hubby, like most men I would imagine, is a bit of a Lego fan.
And is now really quite excited that BigSmall is getting big enough to play with “Big Lego” (Rather confusingly, in our house, Big Lego, is the little lego, for bigger boys, to distinguish it from the other Lego, Duplo, that we still call Lego-following?!)
Because of some kind of mental scars of feeling like he never had enough Lego bricks as a child, hubby is on a mission to make sure that the boys do not grow up suffering similar mental anguish, and has been trawling E-Bay for secondhand Lego bargains. He very excitedly came to tell me that he had found 9.5kg (I kid you not) of Lego, listed, in nearby Frome.
He justified bidding some ludicrous amount of money for it by assuring me that he had a complete model in a box that was highly desirable that he could sell, that would pretty much cover the cost of this Lego.
This Lego, apparently had all kinds of wonderful Lego things, like Star Wars bits, and Indiana Jones bits and Batman bits. As well as being 9.5kg. A LOT of bricks.
Well, he won the auction, and came home with 2 large boxes full of Lego.
And sat down that very evening to ‘sort through it’ (play with it).
And then we found we had a bit of a problem.
Quite a bit of it was not real Lego (I know this because I eventually went into help and was instructed to check all the pieces for the words “LEGO” on top…), some of it had been drawn on and painted on, much of it was really grubby and chipped, and nearly all of the men had been pulled to bits (more bits than a Lego man should have) and been defaced.
It did say in the description that it had been played with, so some pieces may be marked or chipped, but this wasn’t really “As Described” at all.
I was not happy.
Hubby was not happy.
BUT he had paid cash. So we stood the very real risk of the buyer just saying No, we couldn’t have a refund, and then having no recourse via PayPal.
I am reliably informed by hubby, that if you pay by Paypal and have a dispute with a seller, Paypal can take the money from the seller’s account it they need to.
So it was a very worried and nervous hubby who left for work on Monday morning, and went back round to the seller’s house to explain his disappointment with the Lego and ask for his money back.
To our huge relief, they gave him the money back without too much fuss, so no harm done.
BUT a BIG lesson learned and I think we will both be more cautious in future (and make sure we pay with Paypal!) if we buy again.